WAUPUN — For 20 years, Jack Qualmann has been in Waupun fixing computers and selling electric parts and pieces, first under the name of Radio Shack, then Q-Tronics, and now Steren Electronic Solutions.
“With the change, we have lower retail prices and better warranties adding to better customer service,” said Qualmann, owner of the store at 313 E. Main St.
The store sells everything from personal electronics and computers, to phones and accessories. While electronic parts and pieces are the mainstays, Qualmann says computer repair is and will remain the largest part of his business.
Qualmann says he has always loved electronics.
“As a kid, I’d find old radios and fix them,” he said. “That’s where I got my money.”
Later, after retiring from the Marine Corps, he went on to manage the Radio Shack store in Beaver Dam. In the summer of 1998, he moved to Waupun and opened a new Radio Shack.
“A lot has happened in the past 20 years,” Qualmann said.
In 2003, Qualmann moved the store’s location at the urging of corporate headquarters to a new building on Shaler Drive in order to get more freeway exposure.
“But when Hardees went down, and Marshland Mobil went up, business went down; drivers couldn’t see the sign,” Qualmann said.
In 2006, Qualmann moved back to his old location.
In 2015, Radio Shack went through bankruptcy, so Qualmann went independent, changing the name to Q–Tronics.
“Since then, I’ve been selling mostly Steren products as an independent because the company centered around the needs of the independent little guy. But now we’re going to be a Steren store with better prices to offer,” he said. “We’ll be the first Steren store in Wisconsin.”
Qualmann says though there have been changes in location, names and products, one thing hasn’t changed: “I love the interaction with people, and I love working on computers.”
Qualmann and his wife, Debra, have a son and daughter and two grandchildren. Debra helps out at times at the store, and does the bookkeeping.
Qualmann is president of the council at St. Peter’s Lutheran Church in El Dorado. He is also past president of the Waupun Chamber of Commerce, and served on the Waupun Business Improvement District board.
Qualmann is having an open house from 8-9 a.m. Friday at his store. Coffee and snacks will be served. At 8:30, there will be a ribbon-cutting.
For information, call 324-3308.